When you hire a professional, in any kind of business, you should know up front about the painting company policy and procedures. Why? These procedures directly impact your home or property and how you’re able to live in it during renovations. A good company will explain their policies up front so you know what to expect during the project. It’s part peace of mind and part of good business procedures that the professional should make a priority to share with you.
At first glace, you might think these are worthless details that you don’t need to know or agree to, but on the contrary, they directly impact you. It’s in your best interest to be “in the know” before the project is set to begin. Many times these painting company policy and procedures are spelled out in the fine print on your contract. See there. Here’s another good reason to read the fine print in your contract before you sign it.
The Difference in Painting Company Policy and Procedures
When determining the painting company policy and procedures, you need to know the difference between the two descriptions. They are actually very different and hold different kinds of values to you. Both are valuable yet possess very different values. You should know about the painting company policy and procedures of the firm or business you choose to hire. Most companies are pretty upfront about their procedures, but if you aren’t told the painting company policy and procedures you should ask for them in writing. Now that you understand how important they are to have, here’s a quick look at the big difference in the two.
Policies: Company policies are the rules set in place by the leadership of the company. If you hire a smaller company, say a lead contractor and his or her crew, then it’s likely that lead contractor will set the policies. If you were to hire a larger company with hundreds of employees, the painting company policy and procedures would have been written by leadership that you may never come in personal contact with during your project. We mention it because sometimes you may question the workers on the project about why they do or do not do certain things. If they quote a company policy as the reason, you can understand how to find out if that is indeed the case. These policies are the standards the company sets as a whole. Policies dictate how the company does business and how they treat their clients or customers. These are rules on how each job should be handled and how every conflict is resolved if one were to arise.
Procedures: A company’s list of procedures is the step by step process by which the policies are enforced, maintained, and achieved. This information is vital for homeowners, especially when talking about a painting project in or around your home, because you need to know what to expect when it’s time for the job to begin. Do you move the furniture yourself or will the crew move it for you? Those are the kind of questions that are answered when you better understand a company’s procedures. This is how a painting company policy and procedures impacts your job or project.
Romanov Painting Policies
The first thing you should know about working with Romanov Painting is that we are locally owned and operated. In fact, our fearless leader has years of experience in the trenches, on the scaffolding, and hanging from great heights to get the painting job done, and he’s still doing it today. Our painting company policy and procedures are simple. Our company policy, the word that we live by on every job is this: “Our service is your solution.” We mean it. We pride ourselves on our customer service. No matter what kind of challenge you would like to throw at us, we want you to feel comfortable in our knowledge and expertise. A Romanov representative will discuss the project with you at great length to make sure we understand your desires and the end result you want. We might also make suggestions to add that little something special to the project if you’re open to it. Bottom line, the Romanov policy boils down to customer satisfaction. This is evident in our customer reviews you can read on our website.
Romanov Painting Procedures
The Romanov painting company policy and procedures include simple touches that make you happy and life a little easier. First, think about furniture placement. If we’re painting indoors, we will move your furniture into the center of the room and cover it to ensure no damage is done. We will cover your floors so no overspray or paint splatter will harm your hardwoods, tile, or carpet.
Our painters are professional, and you’ll know it when they’re finished. We mask off trim, frames, and light switches to leave behind a clean line of fresh paint. If needed, we will remove items, such as doorknobs and switch and socket plates and return them after the paint dries. Before beginning, we search the area for imperfections that might need to be smoothed or spackled so you have a beautiful finish when we’re done.
Special Services
Our painting company policy and procedures also call for a little something special if the customer requires it. One of the most popular special services we provide focuses on beauty while being friendly to the environment.
Eco-Friendly or Green Painting: If you’re concerned about how your renovation will impact the environment, our crews can work with you. We offer access to special paints that are chemical free. These paints are VOC (Volatile Organic Compound) free and won’t leave Mother Nature in a lurch. These paints are safer for the environment, your home, and your family.
Our painting company policy and procedures focus on you, our customers and clients. It’s our job to strive to make you happy with each brushstroke. And because we’ve been painting for so long, we have the expertise to help us achieve this goal. So when you’re ready for a professional painter, give Romanov Painting a call. After all, our service is your solution.
